Customer Reviews

Reviews for Northwest Tire & Auto and Croft Trailer

I've been using NWTA for about 10 years. The staff is always friendly and knowledgeable. I have never been pressured to get work done without reason and have been more than satisfied with the work I requested.
Recommended? Yes |  by (Maryland Heights, MO), March 8, 2017
You have a counter man first name is Joe. Every time I come in he remembers me and he is very knowledgeable about my cars. always in a good mood and response to my ? Great Employee.
Recommended? Yes |  by (maryland heights, mo), March 5, 2017
I love bringing my vehicles down here. Your staff is so friendly and helpful with the cars. Joe is the best at the front desk and Russ always puts my mind at ease with mechanical issues. Plus you all love dogs.
Recommended? Yes |  by (Maryland Heights , MO), March 3, 2017
I just wanted to pass along that I have been a customer of the Maryland Heights store for quiet some time and my experience has been second to none. Every time I have one of my vehicles worked on I get great service from Joe at the front desk. He is friendly and listens to my issues and offers great solutions. My issues are passed along to the techs in the shop and my problems have always been taken care of. Russ worked on my truck last because I thought I needed brakes. After performing a check of the system he determined I did not need new brakes. He made some adjustments and the problem was solved. I could have been charged for a full brake job, but I was not. I really trust the service personnel and it is a great peace of mind when I leave there knowing that my issues are covered. I travel quite often and before I leave out of town I always take my vehicles and my boat trailer in to make sure it will travel safe. I have spread the word around on how the service is great and hope that your company has benefited. Thanks again for your great service and I will always be a customer there.
Recommended? No |  by (Ballwin, Missouri), March 1, 2017
I always use Northwest Tire and Auto for my vehicle maintenance and repairs. They have consistently exceeded my expectations in all aspects. Since I buy my tires from them they offer free tire rotation for the life of the vehicle whenever I get my oil changed too!
Recommended? Yes |  by , February 28, 2017